Mercury India Certification Frequently Asked Questions

1. How often are Mercury Product Certification Exams conducted in India?
Once per quarter.

2. What exams are available to take in India?
The following Mercury product exams are available: QuickTest Pro, WinRunner, TestDirector, and LoadRunner.

3. What types of exams are available?

The CPC (Certified Product Consultant) and the Specialist exam.

The CPC exam is an advanced Certification Exam designed for people with a least 1 year experience with Mercury products, who may wish to be a Mercury Product Consultant.

The Specialist exam is designed for new users of the product who wish to demonstrate their mastery of the product.

4. What are the prerequisites for taking the exam?
We recommend the following:

1.	A working knowledge on Mercury products. At least 1 year for CPC exams and 3-6 months for Specialist exams.
2.	The completion of Mercury product training courses in the product you wish to take a Certification exam for.

5. How do I enroll in an exam and what is the exam Process?

1.	Enroll with Mercury for the Specialist or CPC exam and pay the exam fee. Enrollment form will be made available by Mercury.
2.	You will be notified two weeks prior to exam and provide the following details:
	a)	Exam policy
	b)	Study Guides
	c)	Exam venue
	d)	Installation process
3.	Next we will schedule your examination date.
4.	A Mercury Certification expert will contact participants for assessment on test preparedness a week after sending exam instructions to participant.
5.	Examination fees are approximately US$ 700 for Product Specialist & US$ 2500 for CPC
6.	The Certification Exam will then be Proctored by a Mercury Certification representative.
7.	A score of at least 70% must be attained to “Pass” the exam.
8.	Upon the grading of your exam results, an official Mercury Certification pack will be forwarded to you via post within 2 weeks.

Mercury Certification Frequently Asked Questions

Mercury Certification Frequently Asked Questions

1. How often are Mercury Product Certification Exams conducted in India?Once per quarter.

2. What exams are available to take in India?The following Mercury product exams are available: QuickTest Pro, WinRunner, TestDirector, and LoadRunner.

3. What types of exams are available?
The CPC (Certified Product Consultant) and the Specialist exam. The CPC exam is an advanced Certification Exam designed for people with a least 1 year experience with Mercury products, who may wish to be a Mercury Product Consultant. The Specialist exam is designed for new users of the product who wish to demonstrate their mastery of the product.

4. What are the prerequisites for taking the exam?We recommend the following:
1. A working knowledge on Mercury products. At least 1 year for CPC exams and 3-6 months for Specialist exams.
2. The completion of Mercury product training courses in the product you wish to take a Certification exam for.

5. How do I enroll in an exam and what is the exam Process?
1. Enroll with Mercury for the Specialist or CPC exam and pay the exam fee. Enrollment form will be made available by Mercury.
2. You will be notified two weeks prior to exam and provide the following details:
a) Exam policy
b) Study Guides
c) Exam venue
d) Installation process
3. Next we will schedule your examination date.
4. A Mercury Certification expert will contact participants for assessment on test preparedness a week after sending exam instructions to participant.
5. Examination fees are approximately US$ 700 for Product Specialist & US$ 2500 for CPC
6. The Certification Exam will then be Proctored by a Mercury Certification representative.
7. A score of at least 70% must be attained to “Pass” the exam.
8. Upon the grading of your exam results, an official Mercury Certification pack will be forwarded to you via post within 2 weeks.

If you require any further assistance or clarifications please contact via below given email at beena.rajeev@mercury.com.

Certification Introduction

Overview Certifications for individuals and organizations have played a critical role in accelerating the success story of India in the Software Engineering sector and the story is getting repeated in the BPO sector. Certifications from acclaimed bodies provide a three-fold benefit.

1. The rigor of the entire examination and evaluation process results in enormous learning and conceptual clarity for the participants.

2. The certification provides a recognition for the expertise and hence accelerates career growth.

3. The various online forums created by QAI provide a platform to ensure continued ongoing learning for the certified professionals.

Some of these certifications are mandated as an essential requirement in deployment of quality models, for specific job roles since they are recognition of a level of understanding in the function.

• The various certification programs offered are:
• Certified Software Quality Analyst (CSQA)
• Certified Software Tester (CSTE) Certified Software
• Project Manager (CSPM)
• Certified Software Process Engineer (CSPE)
• Certified Quantitative Software Process Engineer (CQSPE)
• COPC Registered Coordinator Training
• CBTL SM- 1
• CBQASM
• Six Sigma Black Belt
• Six Sigma Green Belt
• Accredited ITIL® Foundation Course
• Practitioner Certificate in ITSM

* Problem Management

* Change Management

* Service Level Management

* Service Desk & Incident Management

• Manager Certificate in IT Service Management

* IT Service Support

* IT Service Delivery

Acquiring the designation of Certified Software Quality Analyst (CSQA) indicates a professional level of competence in the principles and practices of quality assurance in the IT profession.Common Body of Knowledge

This certification requires candidates to demonstrate skills in the following Categories:

1. Quality Principles and Concepts
2. Quality Leadership
3. Quality Baselines (Assessments and Models
4. Quality Assurance
5. Quality Planning
6. Define, Build, Implement and Improve Work Processes
7. Quality Control Practices
8. Metrics and Measrurement
9. Internal Control and Security
10. Outsourcing, COTS and Contracting Quality

Inherent Benefits

For the Individual

• The certification proves helpful in initiating new projects & software process improvement
  


• It helps in evaluating deployment options, including ROI, with a holistic perspective
  


• Helps in understanding the communication skills required for an interface with the management


• CSQAs contribute towards 'QA', 'QC' function, 'SEPGSM Group', and metrics based process management

For the Organization

• Enables management to distinguish CSQAs as professionals who can act as change agents for new or existing initiatives.




• Helps in weeding out inefficiencies in the system to minimize cost and increase ROI.
  


• Helps in identifying a competent workforce with the ability to drive quantified process improvement initiatives, using approaches like CMMI®, Six Sigma.
  


• In the increasingly competitive scenario of the IT industry, Quality is the only sustainable advantage for an organization or industry sector. Organizations looking for robust processes or performance management of processes (performance scorecard), require CSQAs who are crucial for the success of this journey.
  


• The CSQA examination is designed to identify an individual's capability to assist the management in improving the quality of information systems, evaluate his/her ability to apply quality assurance knowledge to practice, and provide a foundation for granting professional recognition.