Acquiring the designation of Certified Software Quality Analyst (CSQA) indicates a professional level of competence in the principles and practices of quality assurance in the IT profession.Common Body of KnowledgeThis certification requires candidates to demonstrate skills in the following Categories:
1. Quality Principles and Concepts
2. Quality Leadership
3. Quality Baselines (Assessments and Models
4. Quality Assurance
5. Quality Planning
6. Define, Build, Implement and Improve Work Processes
7. Quality Control Practices
8. Metrics and Measrurement
9. Internal Control and Security
10. Outsourcing, COTS and Contracting Quality
Inherent Benefits
For the Individual
- The certification proves helpful in initiating new projects & software process improvement
- It helps in evaluating deployment options, including ROI, with a holistic perspective
- Helps in understanding the communication skills required for an interface with the management
- CSQAs contribute towards 'QA', 'QC' function, 'SEPGSM Group', and metrics based process management
For the Organization
- Enables management to distinguish CSQAs as professionals who can act as change agents for new or existing initiatives.
- Helps in weeding out inefficiencies in the system to minimize cost and increase ROI.
- Helps in identifying a competent workforce with the ability to drive quantified process improvement initiatives, using approaches like CMMI®, Six Sigma.
- In the increasingly competitive scenario of the IT industry, Quality is the only sustainable advantage for an organization or industry sector. Organizations looking for robust processes or performance management of processes (performance scorecard), require CSQAs who are crucial for the success of this journey.
- The CSQA examination is designed to identify an individual's capability to assist the management in improving the quality of information systems, evaluate his/her ability to apply quality assurance knowledge to practice, and provide a foundation for granting professional recognition.
